Responsible Gambling

At Boomerang Bet we take responsible gambling seriously. We want you to enjoy playing while keeping control of your activity and spending. We provide practical account tools, clear limits and support options so you can set boundaries that suit your needs.

Player protection principles

We promote safe play through prevention, education and easy-to-use controls. Our goal is to reduce harm by offering clear account controls, opportunities to pause play and access to help when it’s needed. We treat any request relating to limits or exclusions with confidentiality and prompt attention.

Activity-control tools

You can manage your play directly from your account. Available tools include deposit limits, loss limits, session time limits, reality checks and self-exclusion. These controls are designed to be simple to use and to give you immediate ways to reduce risk or take a break from gambling.

Deposit, loss and time limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Loss limits let you restrict the total you can lose over a set period. Session time limits and reality checks help you monitor the length of your play and remind you to take breaks. Limits can be adjusted in your account settings - some changes may require verification and a short processing period.

Self-exclusion and account breaks

If you need a longer break you can use self-exclusion. This will suspend access to your account for a chosen period and prevent re-registration while the exclusion is active. For help setting a longer exclusion or permanent account closure, contact our support team and we will guide you through the process.

Signs of problematic behaviour

• Increasing the amount or frequency of bets to chase losses
• Borrowing money or neglecting responsibilities to gamble
• Feeling anxious or restless when not gambling
• Repeatedly breaking limits or hiding gambling activity

Practical tips to stay in control

• Set and stick to deposit and loss limits before you play
• Use session timers and take regular breaks
• Only gamble with money you can afford to lose
• Keep a clear record of your wagers and wins
• Talk to someone you trust if gambling affects your mood or finances

Professional help and support

If gambling stops being enjoyable or you recognise the signs above, seek help promptly. You can contact our support team at [email protected] for account restrictions and guidance. We also reference established support organisations such as GamCare and BeGambleAware, and encourage you to reach out to local services in your area for confidential assistance.